Privacy Policy

Hayden Software Solutions LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website haydensoftwaresolutions.com and use our services.

1. Information We Collect

Information You Provide to Us

When you submit a consultation request form on our website, we collect the following personal information:

• First name and last name
• Email address
• Company name (optional)
• Phone number (optional)
• Project details and description

Information Automatically Collected

When you visit our website, we automatically collect certain technical information, including:

• IP address
• Browser type and version (User Agent)
• Referring website (Referrer)
• Pages visited on our site (URI)
• Date and time of access

2. How We Use Your Information

We use the information we collect strictly for internal purposes:

• To respond to your consultation requests and communicate with you about our services
• To provide quotes and proposals for software development services
• For internal debugging and troubleshooting of technical issues
• To analyze website traffic patterns and usage for internal business purposes
• To detect, prevent, and address technical issues or security threats

We do not sell or rent your data to third parties.

3. Legal Basis for Processing (for non-US visitors)

If you are visiting from outside the United States, our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it. We process your information based on:

• Your consent (e.g., when you submit the consultation form)
• Our legitimate interests in operating and improving our business
• Compliance with legal obligations

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties under any circumstances.

We may share your information only in the following limited circumstances:

• Legal Requirements: We may disclose your information if required by law, subpoena, court order, or government regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
• Service Providers: We may share your information with trusted third-party service providers who help us operate our business, such as delivering email communications. These providers are only permitted to use your information as necessary to provide these services to us.

Your data is used exclusively for internal business operations related to consultation requests, debugging, and traffic analysis.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to have your information deleted, please contact us using the information provided below.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Opt out of receiving marketing communications from us
• Data Portability: Request a copy of your data in a structured, machine-readable format

To exercise any of these rights, please contact us using the information provided below.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (note: we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

7. Cookies and Tracking Technologies

Our website does not use cookies or third-party tracking technologies. The only information collected is basic server log data (IP address, user agent, referrer, and pages visited) which is necessary for website operation and cannot be disabled. This data collection is essential for:

• Technical debugging and troubleshooting
• Security monitoring and threat detection
• Basic traffic pattern analysis

By using our website, you acknowledge that this basic technical data collection is necessary for website functionality and cannot be opted out of.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our website, you consent to the transfer of your information to the United States.

11. Do Not Track Signals

Our website does not currently respond to Do Not Track (DNT) browser signals. We do not track users across third-party websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.